Service Management

AminoSM Engage is a field-proven, hardware agnostic, feature rich software platform designed to simplify device deployment and management

The open-standards based platform delivers management tools to help your customer support team become more efficient and proactive in handling issues and engaging with subscribers. From streamlining device management with the ability to remotely update software and firmware, to enabling call center teams to 'see what the customer sees" when handling customer issues, or capturing data relevant to video consumption patterns, AminoSM Engage is Service Management - simplified.

AminoSM Engage is a powerful, cloud-based service assurance suite

With it's focus on improving operator efficiency and pre-empting issues that might impact subscribers, AminoSM Service Management is the key to unlocking customer loyalty.